Before deciding what to tear out or how long drying will take, you need an accurate picture of the damage. A water damage assessment provides that picture.
Our assessment records the source and category of water, the materials affected, moisture readings and photographs, and outlines a recommended scope of work.
Common causes
- After any leak or flood event
- Before an insurance claim
- When buying or selling a property with suspected past damage
- When previous repairs did not resolve odours or staining
Warning signs
- You are unsure how far water travelled
- You need documentation for an insurer or landlord
- Damage appears to be spreading
Immediate safety steps
- Keep the area undisturbed where possible until it has been documented, unless doing so creates a safety risk.
- Take your own photos as soon as damage is discovered.
How our water damage assessment process works
- 1
Source & category
Identify where water came from and whether it is clean, grey or black water.
- 2
Moisture mapping
Measure moisture across floors, walls and ceilings.
- 3
Documentation
Photograph damage and record readings.
- 4
Scope
Explain recommended mitigation and repair steps.
What to expect when you call
- A walkthrough of findings
- Photos and readings
- A clear recommended next step
Homes and businesses
Residential: Helps homeowners understand what has happened before committing to repairs.
Commercial: Gives property managers documentation for owners, tenants and insurers.
Water Damage Assessment in Richmond Hill
We assess homes and businesses across Richmond Hill, from Oak Ridges to Langstaff.
Learn more about the areas we serve in Richmond Hill, or return to the Flood Services Richmond Hill homepage.
Water Damage Assessment FAQs
What is the difference between clean, grey and black water?
Clean water comes from a sanitary source such as a supply line. Grey water contains some contamination, like washing machine discharge. Black water is grossly contaminated, such as sewage or outside flood water.
Will the assessment help with my insurance claim?
Photos and readings can support your claim, but your insurer makes coverage decisions and may send its own adjuster.
What happens after the assessment?
If you choose to proceed, we can begin mitigation such as extraction and drying.