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24/7 Emergency Water Damage Service

(289) 210-7995
Flood ServicesRichmond Hill

FAQs

Water Damage Frequently Asked Questions

Are you open 24 hours?

Yes. Flood Services Richmond Hill is open 24 hours a day, 7 days a week. Call (289) 210-7995 at any time.

What areas do you serve?

We serve homes and businesses throughout Richmond Hill, Ontario, including Oak Ridges, Bayview Hill, Mill Pond, Jefferson, Langstaff, Observatory, North and South Richvale, Crosby, Harding, Doncrest and Rouge Woods.

What should I do while I wait for help?

Stay away from electrical hazards, stop the water if you safely can, avoid contact with contaminated water, move valuables to a dry area and photograph the damage.

Do you work with insurance companies?

We provide photos, moisture readings and documentation that you can share with your insurer. Your insurance provider determines what is covered under your policy.

Do you handle sewage and contaminated water?

Yes. Sewer backups and contaminated water are handled with protective equipment, removal of affected porous materials, cleaning and drying.

How long does it take to dry a water-damaged home?

Drying often takes several days, but it depends on the materials involved, how much water there was and building conditions. We confirm drying with moisture readings.

Can water-damaged drywall be saved?

Drywall that was wet with clean water for a short time can often be dried in place. Drywall affected by contaminated water or prolonged wetting is usually removed.

Will mould grow after water damage?

Mould can begin to grow on damp materials within roughly 24 to 48 hours under favourable conditions. Prompt drying significantly reduces the risk.

Do you fix the source of the leak?

Our focus is cleanup, drying and restoration. Plumbing, roofing and foundation repairs should be completed by the appropriate licensed trade; we can point out what we observe.

Do you serve commercial properties?

Yes. We help offices, retail units, restaurants and multi-unit buildings in Richmond Hill respond to water damage.

What's the difference between mould inspection and mould remediation?

Inspection identifies whether mould and moisture problems exist. Remediation contains and removes mould-affected materials and addresses the moisture source.

Water in your home or business right now?

Our phone line is answered 24 hours a day, 7 days a week. Call (289) 210-7995.

Call Now — (289) 210-7995
24/7 Emergency — Call (289) 210-7995